Brochures on CPUC Processes
- CPUC Overview (English): Provides an overview of the work of the CPUC. Spanish version.
- Understanding a CPUC Proceeding: Covers what happens in a proceeding and the types of proceedings. Also explains informal and formal participation.
- Participating at a CPUC Voter Meeting: Covers the rules on making public comments at a CPUC Voting Meeting.
- Participating at CPUC Public Participation Hearings and Workshops (English): Explains public participation hearings and workshops. Spanish version.
- How to Become a Party in a CPUC Proceeding: Provides an overview of how to become a party to a CPUC proceeding.
- CPUC Intervenor Compensation Program: Provides an overview of the CPUC's Intervenor Compensation Program, which is for formal participants in CPUC proceedings.
- Ex Parte Communications at the CPUC: Provides an overview of ex parte communications, which must be followed by those wishing to communicate with CPUC decision-makers.
- Filing a Formal Complaint and Alternative Dispute Resolution at the CPUC: Provides an overview of the CPUC's formal complaint process and Alternate Dispute Resolution Program. Spanish version.
- Resolving an Issue with a Utility (English): The CPUC’s Informal Process: Covers the informal complaint process, which helps customers resolve issues with utility companies under CPUC jurisdiction. Spanish version.
- Inform CPUC Decision-Making by Providing Public Comments (English): Information on how to comment on the CPUC proceedings. Spanish version.
- Broadband Deployment, Affordability, and Digital Equity Programs: Broadband programs overview brochure